bigbasket (33)

What do I do if an item is defective (broken, leaking, expired)?

Modified on Tue, 7 Sep, 2021 at 8:12 PM
How will I get my money back if I cancel an order or return a product?

Modified on Wed, 22 Mar, 2023 at 8:41 PM
How do I raise a claim with Customer Service for any of the Guarantees - Delivery Guarantee, Quality Guarantee?

Modified on Wed, 22 Mar, 2023 at 8:42 PM
Can I have multiple accounts for my family members with different mobile numbers and email addresses but the same delivery address?

Modified on Tue, 7 Sep, 2021 at 8:12 PM
Which bigbasket purchases are eligible for earning NeuCoins?

Modified on Fri, 1 Apr, 2022 at 5:02 PM
Can I add more than one delivery address in an account and can the addresses be of different cities?

Modified on Tue, 7 Sep, 2021 at 8:12 PM
How exactly do I earn NeuCoins, while shopping at bigbasket

Modified on Fri, 29 Apr, 2022 at 5:00 PM
What is same-day delivery?

Modified on Tue, 7 Sep, 2021 at 8:12 PM
What is your returns and refund policy?

Modified on Wed, 22 Mar, 2023 at 8:43 PM
Will the bigbasket's Customer Service team ask for sensitive information such as bank account details, PIN number, card number?

Modified on Tue, 7 Sep, 2021 at 8:13 PM