NeuPass (12)
TataNeu Rewards Program
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What is NeuPass?
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What are the rewards & benefits I get with NeuPass?
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What happens to my existing rewards, points and membership benefits?
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What are NeuCoins? What is their value? What can I do with them?
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How can I earn NeuCoins?
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Where can I use my NeuCoins?
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How many NeuCoins can I earn while booking tickets directly at AirAsia India or through third party websites or apps?
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Can I use my NeuCoins as soon as I earn them for at AirAsia India?
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I made a booking on Tata Neu for AirAsia India flights for my family/ friend. However, I did not get any NeuCoins. What do I do?
Tata Pay (5)
Tata Pay
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What is the advantage of paying via Tata Pay on a website or an app?
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Where can I find the Tata Pay payment option on the merchant website or app?
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Which are the payment modes available on Tata Pay?
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How do I find my order history?
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Where can I see the details of the additional charges, such as convenience or add-ons, etc.?
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Where can I find the status of my transaction?
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How will my refund be initiated?
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Where can I check the status of my refund?
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How long does it usually take to get a refund?
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Will I be able to earn NeuCoins on international flights?
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Can I use my NeuCoins to book international flights?
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Is it possible for me to book a seat for my infant?
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How do I earn NeuCoins at IHCL?
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Which spends at IHCL are eligible for earning NeuCoins?
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Which spends at IHCL are not eligible for earning NeuCoins?
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All these order statuses are confusing. What do they mean?
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Can I accept the shipment after opening and checking the contents inside?
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Can I cancel only part of my order?
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How are the fruits and vegetables weighed?
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Which bigbasket purchases are not eligible for earning NeuCoins?
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What is a cut-off time and what are the corresponding cut-off timings for each slot?
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At the time of accepting the delivery, what if the product is in unsealed/tampered condition?
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Can I cancel my order if I've changed my mind?
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Can I cancel/return a gift card?
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What are the different types of set top boxes available with Tata Play?
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What is 'Tata Play Flexi Annual Plan'?
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How much time does it take for the amount to be credited in my account after I recharge online?
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How can I use the Starbucks offer I see on Tata Neu?
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What if the mobile numbers associated with my Tata Neu and My Starbucks Rewards (MSR) accounts are different? Can I still benefit from the offers?
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How do I check the expiry date of Starbucks offers?
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Where can I check the status of my Westside order?
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What can I do if I have received a damaged product?
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How can I return my Westside Order?
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Why do I need to upload a prescription for medicines?
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How long does it take 1mg to verify my prescription?
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How can I get a substitute for my medicines?
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For how long does the warranty period last?
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Can I return, exchange or cancel my order?
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Do you deliver Titan products to international locations?
Qik EMI Card (1)
Qik EMI Card
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What is the Tata Neu HDFC Bank Credit Card application completion window?
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How do I track the status of my Tata Neu HDFC Bank Credit Card application and Card delivery?
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Where will my Tata Neu HDFC Bank Credit Card be delivered?
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How can I convert my Tata Neu HDFC Bank Credit Card transactions into EMI?
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How do I start using my Tata Neu HDFC Bank Credit Card for Online and In-store purchases
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How do I set / reset my Tata Neu HDFC Bank Credit Card PIN
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How can I check that how my NeuCoins / reward points I have earned on my Neu HDFC Bank Credit Card on Tata Neu?
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Where can I use my NeuCoins?
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What is the validity of NeuCoins?
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How can I contact HDFC Bank Phone Banking / Customer Service?
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What are the ways in which I can view my Tata Neu HDFC Bank Credit Card statement?
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How can I contact Tata Neu HDFC Bank Credit Card Customer Service?
Bill Payments (2)
Bill Payments
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Can I change the amount in a saved bill or make part payment?
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Why is my recharge failing?
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Why is my bill continuing to reflect as due?
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How do I know if an offer is applicable on my credit/debit card?
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How do I find brand/category specific offers?
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How do I find popular offers?
Tata Pay UPI (11)
Tata Pay UPI
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How many UPI IDs can I have for my Tata Pay account?
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How many UPI IDs can I link to one bank account?
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How many bank accounts can I link to one UPI ID?
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How do I send money via UPI using my bank account details?
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How do I send money using UPI?
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How do I make payment towards a collect request?
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What is a QR Code and what is it used for?
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Can I share my QR code?
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How do I make a payment using my QR Code?
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How do I block someone?
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Can I get a payment request from a blocked contact?
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Can someone I blocked still send me money?
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What is UPI AutoPay?
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How can I setup an AutoPay on Tata Pay UPI?
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How does automatic payment work in UPI AutoPay?
Digital Gold (4)
Digital Gold
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Can I cancel an order to purchase Gold after completing the funds transfer?
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What is SafeGold?
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Who is Digital Gold India Private Limited?
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What is Personal Loan product its benefits and how can I apply for personal loan?
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From which Financial Institution am I availing this Personal Loan facility?
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What documents are required to get the loan?
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What is the due date to pay Personal Loan EMI & how do I pay due amount?
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Will there be any charges if I do not payback dues on time?
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What are EMI bounce charges?