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How do I need to pack my product(s) if I have requested for return/exchange?
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How many NeuCoins can I earn while shopping at Croma?
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How will I be reimbursed for the products that I have cancelled or returned?
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I did not receive a warranty card for the ordered product. How can I claim my warranty?
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I got a free gift along with my order, but it doesn't work. What should I do?
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I have not received my order as per the promised date. What should I do? How can I track my Croma order?
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I missed the delivery of my order. What should I do?
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If I am not satisfied with my purchase, can I cancel my order? How?
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In which scenarios can I return my product?
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The delivery person is asking me to pay more than the amount mentioned on the invoice. Should I accept the order?