Digital Gold
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Loyalty
Are my digital gold purchases at Tata Neu eligible for earning Neucoins?
Can I use my Neucoins for purchasing digital gold at Tata Neu?
About Digital Gold
Can I cancel an order to purchase Gold after completing the funds transfer?
What is SafeGold?
Who is Digital Gold India Private Limited?
What is the role of the “Security Trustee”?
What will happen to the gold associated with accumulations in my account, in the unlikely event of the SafeGold going into liquidation?
What are the various tenures available under SafeGold
Who will insure the physical vault?
At what price is gold sold/ bought from customers?
How can I get my holding statement?
Is the gold associated with my accumulations kept in safe custody?
What is the maximum period of time for which my gold can be stored with SafeGold?
Can I have a joint account for this plan?
What if I die during the tenure of the plan?
What will happen to my gold if my account is not operational on the platform?
Is there any regulator or Grievance redressal mechanism?
I have some queries regarding my gold account, how can I get in touch?
What is Tata Neu 24 Karat Gold ?
Whats is the purity of the gold?
How is Tata Neu selling Gold? Are you in the business of trading Gold ?
What is SafeGold ?
How can digital gold be redeemed for jewellery?
Buying Digital Gold
How can I pay for Digital Gold ?
My order to purchase Gold failed but funds got deducted from my account?
What is the eligibility/criteria to purchase SafeGold?
How do I buy Gold on Tata Neu?
What are the documents required to purchase Gold on Tata Neu?
Will I get an invoice for my Gold purchase order placed through Tata Neu?
What is the minimum / maximum value I can buy?
Do I have to pay any charges on buying Digital Gold?
Selling Digital Gold
When can I sell the digital gold I buy?
I don’t have a Tata Pay UPI ID. How can I receive the proceeds after selling digital gold?
Will I have to pay GST for selling Digital Gold?
How can I sell my digital gold ? Where will I receive the funds?
Why there is difference between Buy Price and Sell Price of Digital Gold?