Bill Payments
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About Bill payment
Can I change the amount in a saved bill or make part payment?
Why is my recharge failing?
Why is my bill continuing to reflect as due?
Can I make a part payment for a bill?
Which bill payment categories does Tata Pay cover?
How can I recharge my prepaid mobile number?
How can I recharge my broadband?
How can I recharge my DTH connection?
How can I pay my gas/electricity/water bill?
Can I pay multiple bills at once?
Where can I find my consumer number?
How can I check my bills that are due for payment?
How can I pay my landline number?
What is Ombudsman scheme?
Is there any limit on a Bill Payment that I can make on Tata Neu?
Is this limit of ₹1 Lakh in a single order applicable in all categories under Bill Payments?
Is this limit of ₹1 Lakh in a single Bill Payment transaction applicable across all instruments?
Payment Support
The payment amount has been deducted from my bank account, but the bill payment has failed. What do I do?
My transaction is shown as successful, but my mobile recharge has not been done. What do I do?
Can I cancel a transaction that I've paid for, but is currently in a 'pending' state?
What happens if I receive an incorrect refund amount?
What happens if the amount is deducted from my bank account, but the bill payment has failed?
What if my payment didn't reach the biller?
Why am I not able to find my bill payment operator?
Will I be charged late payment fees?
Can a bill payment be cancelled?
Can I download an invoice of the bill payment?
Will I get a receipt for the bill payment I make?
Can I change the amount in a saved bill or make a part payment?
Can I pay a bill with NeuCoins?
Do I earn NeuCoins for a Tata Play recharge?
Can I recharge an international number?
Can I pay an overdue bill?
How will I know the late payment fees for an overdue bill?
How long does it take for a pending transaction to become successful ?
Can I register a complaint against my bill payment operator?
Can I cancel my service subscription/connection via Tata Neu?
Why can't I view my bill even after entering the correct consumer number?
Why has the bill amount been deducted from my account but the transaction shows as failed?
How is it that my transaction has been successful, but my mobile recharge is still not done?
Why does my recharge transaction keep failing?
My recharge has failed, but why have I not got my refund?
My bill payment transaction failed, but why have I not got the refund?
Why does my refund not match my bill amount?
How do I cancel my recharge/ bill payment?
Why is the data pack/ talktime/ plan not active after recharge?
Why is my bill status showing as 'Due', when I've already paid?
Why can't I find my recharge plan?
When will I get to know the status of my pending transaction?
I paid multiple bills at once but can't find one of my bills. How can I find it?
What do I do if the biller hasn't received my payment?