Why are you not dispensing substitutes for my order?

Modified on Wed, 2 Mar, 2022 at 1:35 PM

1mg dispenses substitutes of medicines only if certain conditions in accordance with Drugs and Cosmetics Act of India, 1940 and Rules, 1945 are fulfilled.

-     If it’s mentioned on the prescription

-     OR If the doctor has prescribed the salt

-     OR if the doctor has written on prescription that substitution is ok

1mg cannot dispense substitutes if your doctor prescribes a specific brand name on your prescription.

Example: “Telmisartan” is a generic name which is sold under brand names like Telma or Telvas. If your doctor has prescribed Telma then 1mg can only dispense Telma.

Note: To have greater control on the brand you wish to consume, please encourage your doctor to prescribe generic names on your prescription.

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